One System. Every step of your decoration business.
Tracker is the cloud production OS built for garment decorators. Embroidery, DTG, DTF, screen and heat press; connecting sales, artwork, purchasing, the shop floor and dispatch into one live view of every order.
Sales & Customers
Where every order begins and where every relationship is kept warm. Tracker gives your sales team a single, accurate pipeline and gives your customers a branded self-service portal that reduces inbound "where is my order?" calls to almost zero.
Sales & Orders
One live pipeline for every quote, order and job. From first enquiry to the moment it hits the floor.
- Turn quotes into production-ready orders in a click: no re-keying, no lost detail, no version drift between spreadsheets.
- See revenue, margin and delivery risk on every open order, filtered by rep, customer, method or site.
- Route the moment an order is confirmed straight into artwork, purchasing and the production schedule.
Customer Database
Every customer, every order, every conversation: one searchable record your whole team can trust.
- Complete history: orders, artwork approvals, invoices, complaints, notes and reorder patterns in one profile.
- Segment by spend, method, industry or site to power targeted reorder campaigns and account-manager reviews.
- Zero silos: sales, artwork, production and accounts all read from the same customer record.
Customer Portal
Give every customer a branded self-service window into their own orders, 24/7, on any device.
- Customers place, approve, track and reorder. Cutting your inbound emails and phone calls dramatically.
- Digital proof approvals with time-stamped audit trails protect you from "that's not what I signed off" disputes.
- White-labelled to your brand and multi-currency by design. Run US, EU and UK customers from one system.
Warehouse & Inventory
Warehouse
Real-time control of every location, transfer and pick across one site or fifty.
- Scan-driven putaway, picks and transfers. The floor tells the system what's where, not the other way around.
- Multi-site by design: move stock between warehouses with a full audit trail and no double-entry.
- Bin-level accuracy makes short-picks visible before they become a late shipment.
Inventory
Know what you own, what you owe and what to reorder: at every SKU, size, colour and site.
- Live stock levels update the second a scan happens on the floor: no overnight batch, no phantom availability.
- Automatic low-stock alerts and reorder points prevent the "we ran out mid-run" call to the buyer.
- Costed inventory feeds real margin into every order so sales quote from truth, not guesswork.
Products & Suppliers
Base Garments
The core product catalogue that quotes, artwork, production and purchasing all read from.
- Manage styles, sizes, colours, cost prices and sell prices in one authoritative catalogue; not scattered across spreadsheets.
- Attach decoration rules, print areas and setup notes so the shop floor never has to guess how a garment is run.
- One catalogue update ripples cleanly into every open quote, order and production job.
Suppliers
Every supplier, every price list, every lead time: Connected straight to purchasing decisions.
- Contact records, contract terms and current pricing per supplier; kept alongside the products they supply.
- Compare live prices and stock across suppliers before a PO is raised. No more emailing three reps for a quote.
- Lead-time visibility feeds directly into promise dates on the sales side.
Purchasing
Artwork & Design
Logos
One managed logo library, versioned, tagged and ready to send to the machine.
- Upload once, use forever. Every customer logo stored with full version history, colour separations and stitch files.
- No more "which version of the logo did we use last time?" The correct file is one click away from any order.
- Send the exact file the machine needs. Embroidery, DTG, DTF, screen with orientation and placement locked in.
Product Designer
Let customers design their own garments visually, on any device and drop the result straight into production.
- Drag-and-drop logo, text and artwork placements on live garment mockups no design skills required.
- Every visual customer approval flows into artwork, purchasing and the production schedule automatically.
- Design time reductions of 65% and more, measured on live customer accounts.
Artworkers
Manage the artwork team as a first-class production department with queues, SLAs and approvals.
- Assign artwork tasks, track proof deadlines and see workload per artworker in one queue.
- Approvals are tracked with time-stamped audit trails so revisions, sign-offs and rework are all measurable.
- The artwork team stops being the invisible bottleneck and becomes a scheduled, measurable resource.
Artwork Service
Turn your artwork team into a chargeable, scheduled service with the workflow to prove it.
- Quote, schedule and bill customer artwork work as its own service line not a hidden cost dragging margin.
- Every artwork request is tracked from brief to proof to delivery, with revision history and SLA reporting.
- Turn a cost centre into a profit centre with the reporting to prove it to the board.
Production
Production
Schedule, assign and track every job; from setup to final scan across every machine and every method.
- Visual production queues for embroidery, DTG, DTF, screen and heat press. One plan, every method, every site.
- Station-level barcode scans record what actually happened on the floor. No clipboards, no end-of-day guesswork.
- Hardware-agnostic by design: runs any manufacturer's machines. You're never locked to one vendor's roadmap.
Scheduler
Plan every machine, every method and every due date from one live production schedule.
- Batch jobs by thread colour, hoop, screen or platen so machines spend their time decorating, not changing over.
- See live capacity across embroidery heads, DTG platens, screen stations and heat presses before you promise a date.
- Re-sequence and re-plan in seconds when a rush order lands. Every station queue updates instantly.
Shop Floor App
Paperless production: put the whole job on the operator's screen. Scan, decorate, record and move on.
- Operators log in to their station and scan a job, batch or LPN to see the garment, artwork, thread sequence and design notes. No printed job sheets.
- Heat-seal recipes and projector placement guides on screen at the press, and jobs can't start until preproduction is complete.
- Record production and damages at the station, with live run timers and per-operator stats on units, logos and jobs.
Dispatch & Fulfilment
Finance & Insight
Invoices
Invoice from the same live data that produced the order. No re-keying, no reconciliation nightmare.
- Auto-generate invoices from confirmed dispatches. No manual re-entry between production and finance.
- Multi-currency, multi-tax, multi-site; invoice a US customer, a UK customer and an EU customer from one system.
- Every invoice ties back to the exact order, artwork and dispatch it came from - no more "prove it" disputes.
Xero & ERP Integration
Tracker drives the floor, your accounting package keeps the ledger. Connected, reconciled and clean.
- Two-way Xero/ERP sync: invoices, customers, credit notes and payments flow between Tracker and your finance system automatically.
- No forced re-platforming. Keep the finance tools your CFO already trusts.
- Reconciliation goes from days to minutes because the two systems finally agree on the same version of reality.
Reports
CFO-grade operational reporting a general-purpose ERP will never give you.
- Live dashboards for revenue, margin, throughput, on-time delivery and machine utilisation. By site, method or customer.
- Purpose-built for decoration. Every metric is defined the way decorators actually run the business.
- Board-ready exports and scheduled reports; so decisions are made from evidence, not gut feel.